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    PHM-E001 - Control module communication Software error

    System

    Telefonmodul (PHM)

    Volvo-modeller feilkoden gjelder for

    Feilkoden har ulik betydning avhengig av modell, årsmodell eller motor. Velg betydningen som gjelder din bil.

    Gjelder følgende modeller:

    6 modeller

    C30 (2007–2013), C30 Electric (2011–2013), C70 (2006–2013), S40 (2004–2013), V50 (2004–2013), XC90 (2003–)

    Vis modeller per årsmodell og motor (6)
    • Volvo C30 (2007–2013)2009–2013
    • Volvo C30 Electric (2011–2013)2011–2013
    • Volvo C70 (2006–2013)2009–2013
    • Volvo S40 (2004–2013)2009–2012
    • Volvo V50 (2004–2013)2009–2012
    • Volvo XC90 (2003–)2011–2015

    Hva betyr feilkoden?

    The control modules in the car communicate with each other over the CAN network. The telephone module (PHM) registers a serious disturbance on the low-speed network, where CAN communication is blocked and the telephone module cannot be reached. The fault is linked to a software or communication error in the network.

    Mulige årsaker

    • Short circuit between the CAN wires
    • Break in one of the CAN wires
    • Internal fault in the telephone module (PHM)
    • Internal fault in another control module on the same part of the CAN network

    Hva du kan gjøre

    1. 1If you have diagnostic equipment, read the fault codes in the central electronics control module (CEM) and first trace any code about lost communication
    2. 2Check that the connectors at the telephone module and the central electronics control module are firmly seated and free from corrosion
    3. 3If one control module disturbs communication, others can be stuck in limp-home mode. Lift the negative battery terminal for a while and reconnect it to reset them
    4. 4If the fault remains, have a workshop measure the resistance of the CAN wires and check whether any of them is short-circuited to ground or supply voltage
    5. 5A control module that communicates faultily must be replaced, but only after the workshop has traced the fault

    Symptomer du kan merke5

    • The phone does not work
    • The menu system and the steering-wheel phone controls do not work
    • The keypad lighting on the phone does not work
    • The radio phone mute does not work
    • No function or reduced function on the phone or for Volvo On Call

    Hva feilen kan påvirke2

    • The control module switches itself off (bus-off)
    • The control module stays switched off until the power supply is broken, and tries to communicate again when power is applied

    Generell veiledning for bileiere. Feilsøking på bilen kan peke på en annen årsak.

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