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    Fault Codes
    VOLVO
    CEM-U049900
    VOLVO

    CEM-U049900 - Invalid data received from Telematic Control Module. General Failure Information. No sub type information

    System

    Central Electronic Module (CEM)

    Volvo models this fault code applies to

    Applies to the following models:

    9 models

    S60 (2011–), S80 (2007–), V40 (2013–), V40 Cross Country (2013–), V60 (2011–), V60 Cross Country (2015–), V70 (2008–), XC60 (2009–), XC70 (2008–)

    Show models by year and engine (9)
    • Volvo S60 (2011–)2011–2015
    • Volvo S80 (2007–)2010–2015
    • Volvo V40 (2013–)2013–2015
    • Volvo V40 Cross Country (2013–)2013–2015
    • Volvo V60 (2011–)2011–2015
    • Volvo V60 Cross Country (2015–)2015
    • Volvo V70 (2008–)2010–2015
    • Volvo XC60 (2009–)2010–2015
    • Volvo XC70 (2008–)2010–2015

    What does this fault code mean?

    The fault code means that CEM receives an incorrect value from the phone module (PHM), which handles the telematics in the car. The fault can stop Volvo On Call from working. The cause may be faulty software in the PHM or in the CEM, so it is a software issue rather than a wiring fault.

    Possible causes

    • Faulty software in the phone module (PHM)
    • Faulty software in the central electronic module (CEM)

    What you can do

    1. 1Have a workshop download new software to the phone module (PHM) with diagnostic equipment. This is the first step
    2. 2If the fault remains, the workshop downloads new software to the CEM
    3. 3Do not replace the CEM unnecessarily, since the fault can often be fixed with software
    4. 4After the update, check whether the Volvo On Call functions work

    Symptoms you may notice2

    • Volvo On Call does not work
    • Other Volvo On Call problems

    General guidance for car owners. Diagnosis on the car can point to a different cause.

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