Privacy Policy
Information about how we handle your personal data.
1. Data Controller
OBD Tuning Karlstad AB is the data controller for the processing of your personal data. You can contact us at service@obdtuning.se.
2. What data do we collect?
We collect the following personal data:
- Contact details: name, address, email address, phone number.
- Personal ID number (when invoice is selected as payment method).
- Vehicle information: registration number and VIN for repair services.
- Order history: details of services and products ordered.
- Technical data: IP address, cookies, and interaction data for web analytics.
3. Why do we process the data?
We process your personal data to:
- Fulfill agreements for purchases or services
- Communicate with you about your order
- Send newsletters (with your consent)
- Improve our services
- Comply with legal requirements
4. Legal Basis
We process your data based on contract, consent, legal obligation, or legitimate interest depending on the purpose.
5. How long do we store the data?
We store your data as long as necessary for the purpose, normally 24 months after the last purchase. Accounting records are stored for 7 years according to law.
6. Sharing of Data
We only share data with trusted partners who help us deliver services (e.g., payment providers, shipping companies). We never sell your data to third parties. We use Google Analytics for web statistics, which may involve data transfers to the USA under EU Standard Contractual Clauses (SCC).
7. Your Rights
You have the right to:
- Access your personal data.
- Request correction of incorrect data.
- Request deletion ("right to be forgotten"), unless legal obligations (e.g. accounting law) require retention.
- Request restriction of processing.
- Object to processing.
- Data portability.
- Withdraw consent at any time without affecting the lawfulness of prior processing.
- Not be subject to solely automated decision-making with legal effect.
- Lodge a complaint with the Swedish supervisory authority (IMY) at www.imy.se.
8. Cookies
We use cookies to improve your experience on the website. You can manage your cookie settings in your browser.
9. Contact
For questions about privacy or your personal data, contact us at service@obdtuning.se or call 054-830 480.