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Mail-in Repair Service & Shipping Guide

How to safely package and send your faulty control unit to our dedicated technical laboratory in Karlstad, Sweden.

Fully insured shippingTrackable via PostNordNo advance payment
RecommendedTakes ~2 min

COMPLETE PACKAGE ATTACHMENT & SHIPPING LABEL

The fastest method. Fill in the form digitally to create both your package attachment and order your shipping label in one go.

Digital package attachment created instantly
Shipping label ordered in the last step
IMPORTANT: The attachment is sent to your email, but MUST also be printed and physically included inside the package.
Alternative 2

MANUAL HANDLING

Only use this option if you did NOT use the form in Alternative 1.

Here you manually download the blank attachment which you print and fill in by hand. You then order the shipping label separately by filling in the form below.

1. Download attachment:

Personal details

Address

Contact & terms

Important: Email Limitation

Due to strict filters, we are currently unable to send shipping labels to @hotmail, @live, @msn, or @outlook. Please use an alternative email address (e.g., Gmail or a corporate address).

By ordering a shipping label you accept our terms of purchase and privacy policy.

Free shipping label · No upfront payment
The repair is billed only after the unit is repaired, tested, and approved.
03

Pack & Ship

Attach the shipping label to the package and drop it off at your nearest PostNord agent. Please note that pickup is not included; the package must be dropped off manually for transit to begin.

Shipping cost

395 krround trip
  • Incl. VAT
  • Fully insured value
  • Trackable shipment via PostNord

NOTE! If you send to our pickup location, an additional fee of 300 kr applies.

Packaging

  • Pack the unit in shock-absorbing material (bubble wrap)
  • Use a sturdy box (max 60x30x30 cm)
  • Include the printed attachment in the package

Please note that an additional shipping fee may apply for large or oversized packages.

Questions about shipping?

Contact us if you have questions about how to send in your unit.