Warranty
Information about our warranty terms for repairs and products.
Thorough Control
We carefully check our repairs and perform any communication tests afterwards before we return the unit to you.
12 Months Warranty
Complete warranty on all completed work and replaced components.
Fixed Pricing
We always strive to provide you with a fixed price before we begin your repair, so you can feel secure about the cost.
Warranty Terms for Repairs
All repairs performed by OBD Tuning Karlstad are covered by our warranty. The warranty covers faults caused by inadequate workmanship or defective components we installed.
Warranty Periods
By categoryCovered by warranty
- Same fault recurs after repair
- Defective components we installed
- Software faults related to our work
- Loose connections from our work
Not covered by warranty
- New faults unrelated to the repair
- Damage caused by water or moisture
- Faults caused by poor battery voltage or voltage spikes
- Software overwritten during service or updates at authorized dealerships
- Faults caused by incorrect installation
- Mechanical damage after delivery
- Consequential costs (e.g. rental car, towing, workshop costs)
How do I make a warranty claim?
If you need to use the warranty, follow these steps for smooth handling.
Step 1
Contact us via email or phone and describe the problem
Step 2
Send the unit to us (we cover shipping costs for approved warranty claims)
Step 3
We diagnose and repair at no cost if the warranty applies
Step 4
You get your unit back within 1-2 working days
Step 5
We investigate the unit on a priority basis when it arrives
Product Warranty
Products we sell are covered by the manufacturer's warranty. The warranty period varies depending on the product and is stated on the product page. In case of defects, contact us and we will help you with the warranty claim.
Contact
Do you have questions about the warranty or want to make a warranty claim? Contact us at service@obdtuning.se or call 054-830 480.