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    Fault Codes
    VOLVO
    CPM-U1A3787
    VOLVO

    CPM-U1A3787 - Crash Status Telegram. Bus Signal / Message Failures. Missing message

    System

    Combustion Pre-heater Module (CPM)

    Volvo models this fault code applies to

    Applies to the following models:

    7 models

    S60 (2011–), S80 (2007–), V60 (2011–), V60 Cross Country (2015–), V70 (2008–), XC60 (2009–), XC70 (2008–)

    Show models by year and engine (7)
    • Volvo S60 (2011–)2011–2015
    • Volvo S80 (2007–)2007–2015
    • Volvo V60 (2011–)2011–2015
    • Volvo V60 Cross Country (2015–)2015
    • Volvo V70 (2008–)2008–2015
    • Volvo XC60 (2009–)2009–2015
    • Volvo XC70 (2008–)2008–2015

    What does this fault code mean?

    The heater has been informed of a crash and has switched itself off. It cannot be started again until the airbag system fault codes have been reset. The fault is therefore a consequence of the collision and not a fault in the heater.

    Possible causes

    • The car has been in a collision, and the heater has received the crash signal

    What you can do

    1. 1With the ignition off, check that the connectors to the heater are firmly seated and free from corrosion.
    2. 2Once the airbag system fault codes have been reset: test drive the heater and check that it starts and heats.
    3. 3If the heater does not start after the test drive, have a workshop investigate further.
    4. 4Do not work on the airbag system yourself. After a collision where an airbag has deployed, a workshop must check the system and reset its fault codes.

    Symptoms you may notice4

    • The parking heater does not work
    • The heat does not get hot enough in the rear section
    • The heat does not get hot enough in the front section
    • The heater does not work with the temperature control

    What the fault can affect2

    • The heater's function is blocked
    • The heater cannot be started again until the airbag system fault codes have been reset

    General guidance for car owners. Diagnosis on the car can point to a different cause.

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