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    Fault Codes
    VOLVO
    IAM-B121C13
    VOLVO

    IAM-B121C13 - Hard Drive. General Electrical Failures. Circuit open

    System

    Integrated Audio Module (IAM)

    Volvo models this fault code applies to

    Applies to the following models:

    9 models

    S60 (2011–), S80 (2007–), V40 (2013–), V40 Cross Country (2013–), V60 (2011–), V60 Cross Country (2015–), V70 (2008–), XC60 (2009–), XC70 (2008–)

    Show models by year and engine (9)
    • Volvo S60 (2011–)2011–2015
    • Volvo S80 (2007–)2012–2015
    • Volvo V40 (2013–)2013–2015
    • Volvo V40 Cross Country (2013–)2013–2015
    • Volvo V60 (2011–)2011–2015
    • Volvo V60 Cross Country (2015–)2015
    • Volvo V70 (2008–)2012–2015
    • Volvo XC60 (2009–)2011–2015
    • Volvo XC70 (2008–)2012–2015

    What does this fault code mean?

    The IAM unit checks the signal from the navigation's internal hard drive and has received no signal at all. The cause is either disturbed or missing communication with the hard drive or a damaged module, and navigation is then affected in several ways.

    Possible causes

    • Communication with the integrated hard drive is disturbed or missing
    • Damaged integrated audio module (IAM)

    What you can do

    1. 1Check that the fuses for the navigation are intact
    2. 2Try voice guidance, saved places and map display and see which functions work
    3. 3If you have diagnostic equipment: run a self-test of the module and read whether fault codes for the navigation hard drive have been set
    4. 4Have a workshop check the communication with the hard drive and replace the integrated audio module if the fault remains
    5. 5After the work, clear the fault code and check that navigation works

    Symptoms you may notice4

    • Voice guidance does not work
    • Saved places disappear or cannot be saved
    • Navigation does not work
    • Other navigation problems occur

    General guidance for car owners. Diagnosis on the car can point to a different cause.

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