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    Fault Codes
    VOLVO
    ICM-U01844A
    VOLVO

    ICM-U01844A - Lost Communication With Audio module. System Internal Failures. Incorrect component installed

    System

    Infotainment Control Module (ICM)

    Volvo models this fault code applies to

    Applies to the following models:

    9 models

    S60 (2011–), S80 (2007–), V40 (2013–), V40 Cross Country (2013–), V60 (2011–), V60 Cross Country (2015–), V70 (2008–), XC60 (2009–), XC70 (2008–)

    Show models by year and engine (9)
    • Volvo S60 (2011–)2011–2015
    • Volvo S80 (2007–)2007–2015
    • Volvo V40 (2013–)2013–2015
    • Volvo V40 Cross Country (2013–)2013–2015
    • Volvo V60 (2011–)2011–2015
    • Volvo V60 Cross Country (2015–)2015
    • Volvo V70 (2008–)2008–2015
    • Volvo XC60 (2009–)2009–2015
    • Volvo XC70 (2008–)2008–2015

    What does this fault code mean?

    The serial number of the integrated audio module (IAM) is kept in the CEM and compared at start-up. If the IAM is not on the approved list, the Infotainment Theft Protection (ITP) function blocks it, and the radio and CD player stop working. The code is set when the infotainment control module (ICM) registers this mismatch.

    Possible causes

    • Fitting an integrated audio module that the CEM list does not approve
    • Software not loaded when the audio module was changed
    • The software download failed or was incomplete

    What you can do

    1. 1Check that the fuses are intact. Their locations are given in the owner's manual or on the fuse box cover
    2. 2If the integrated audio module was recently changed, check that software was loaded with the change. The download is done by a workshop
    3. 3With a diagnostic tool, read the fault code after switching the ignition on, clear it and see whether it returns
    4. 4If the fault remains after the software download, the integrated audio module may need replacing. A workshop should assess this and check that the unit is accepted by the system

    Symptoms you may notice2

    • The radio does not work
    • The CD player does not work

    General guidance for car owners. Diagnosis on the car can point to a different cause.

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