VOLVO
ICM-U01914A - Lost Communication With Television Module (TVM). System Internal Failures. Incorrect component installed
System
Infotainment Control Module (ICM)
Volvo models this fault code applies to
Applies to the following models:
9 modelsS60 (2011–), S80 (2007–), V40 (2013–), V40 Cross Country (2013–), V60 (2011–), V60 Cross Country (2015–), V70 (2008–), XC60 (2009–), XC70 (2008–)
What does this fault code mean?
The serial number of each infotainment module is kept in the CEM and compared at start-up. If the TV module's serial number is not valid, the Infotainment Theft Protection (ITP) function blocks the module and the TV function is lost. The code is set when ICM registers this.
Possible causes
- Invalid serial number in the TV module
- Software not loaded when the module was replaced
- The software download failed or was incomplete
What you can do
- 1Check that the fuses are intact. Their locations are given in the owner's manual or on the fuse box cover
- 2If the TV module was recently replaced, check that software was loaded with the change. The download is done by a workshop
- 3With a diagnostic tool, read the fault code after switching the ignition on, clear it and see whether it returns
- 4If the fault remains after the software download, the TV module may need replacing. A workshop should assess this and check that the unit is accepted by the system
Symptoms you may notice1
- The TV does not work
General guidance for car owners. Diagnosis on the car can point to a different cause.