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    Fault Codes
    VOLVO
    IHU-B104B23
    VOLVO

    IHU-B104B23 - Switch Voice recognition/Mute. General Signal Failures. Signal stuck low

    System

    Infotainment Head Unit (IHU)

    Volvo models this fault code applies to

    Applies to the following models:

    9 models

    S60 (2011–), S80 (2007–), V40 (2013–), V40 Cross Country (2013–), V60 (2011–), V60 Cross Country (2015–), V70 (2008–), XC60 (2009–), XC70 (2008–)

    Show models by year and engine (9)
    • Volvo S60 (2011–)2014–2015
    • Volvo S80 (2007–)2015
    • Volvo V40 (2013–)2015
    • Volvo V40 Cross Country (2013–)2015
    • Volvo V60 (2011–)2014–2015
    • Volvo V60 Cross Country (2015–)2015
    • Volvo V70 (2008–)2015
    • Volvo XC60 (2009–)2014–2015
    • Volvo XC70 (2008–)2015

    What does this fault code mean?

    The infotainment head unit (IHU) monitors the voice-control/mute switch on the wheel. The code is stored when the switch has been active for too long, which means it has jammed.

    Possible causes

    • The voice-control/mute switch is stuck in the pressed position

    What you can do

    1. 1Clear the code and check whether it returns when the button is used as normal
    2. 2Check that the fuses are intact
    3. 3Press the voice-control/mute switch on the wheel several times and check that it returns without sticking
    4. 4If you have a diagnostic tool: read the button's value in live data and check that it returns when the button is released
    5. 5If the button still sticks, have a workshop check the steering wheel and the button further

    Symptoms you may notice1

    • The steering wheel button panel for the audio system does not work

    General guidance for car owners. Diagnosis on the car can point to a different cause.

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