VOLVO
IHU-B12964A - Navigation Map Data Mismatch With Market. System Internal Failures. Incorrect component installed
System
Infotainment Head Unit (IHU)
Volvo models this fault code applies to
Applies to the following models:
9 modelsS60 (2011–), S80 (2007–), V40 (2013–), V40 Cross Country (2013–), V60 (2011–), V60 Cross Country (2015–), V70 (2008–), XC60 (2009–), XC70 (2008–)
What does this fault code mean?
The head unit (IHU) checks the market the navigator's map is made for. The code is stored when the map was made for a different market from the one the car is sold in, which means navigation does not work.
Possible causes
- The navigator has a map loaded for the wrong market
What you can do
- 1Clear the code and check whether it returns once the ignition has been switched on
- 2If you have downloaded a map to the navigator yourself, check that it is made for the car's market
- 3If the fault remains, have a workshop load a map that suits the car's market
Symptoms you may notice1
- Navigation does not work
General guidance for car owners. Diagnosis on the car can point to a different cause.