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    Fault Codes
    VOLVO
    PHM-0067
    VOLVO

    PHM-0067 - Reserv battery Not connected

    System

    Phone Module (PHM)

    Volvo models this fault code applies to

    This fault code has different meanings depending on model, model year or engine. Select the meaning that applies to your car.

    Applies to the following models:

    6 models

    C30 (2007–2013), C30 Electric (2011–2013), C70 (2006–2013), S40 (2004–2013), V50 (2004–2013), XC90 (2003–)

    Show models by year and engine (6)
    • Volvo C30 (2007–2013)2009–2013
    • Volvo C30 Electric (2011–2013)2011–2013
    • Volvo C70 (2006–2013)2009–2013
    • Volvo S40 (2004–2013)2009–2012
    • Volvo V50 (2004–2013)2009–2012
    • Volvo XC90 (2003–)2011–2015

    What does this fault code mean?

    The reserve battery in the carphone control module (PHM) is either not connected or damaged. The battery takes over during a connected Volvo On Call session and the control module gets no power from the main battery, so the service does not work. A warning symbol and a text message may appear in the display.

    Possible causes

    • The internal reserve battery is not hooked up to the carphone control module (PHM)
    • The internal reserve battery is damaged

    What you can do

    1. 1Read and note the code before clearing it, so the workshop can see it
    2. 2Check that the connector at the carphone control module (PHM) is firmly seated and free from corrosion
    3. 3Have a workshop check that the reserve battery is correctly connected and replace it if needed

    Symptoms you may notice2

    • Volvo On Call does not work
    • A warning symbol and a text message appear

    General guidance for car owners. Diagnosis on the car can point to a different cause.

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