VOLVO
PHM-0068 - SIM card holder Signal missing
System
Phone Module (PHM)
Volvo models this fault code applies to
This fault code has different meanings depending on model, model year or engine. Select the meaning that applies to your car.
Applies to the following models:
6 modelsC30 (2007–2013), C30 Electric (2011–2013), C70 (2006–2013), S40 (2004–2013), V50 (2004–2013), XC90 (2003–)
What does this fault code mean?
The carphone control module (PHM) gets no signal at all from the external SIM card holder. The causes can be poor contact or breaks in the connections, or a faulty SIM card reader or SIM card holder. The mobile phone may then stop working or refuse the SIM card.
Possible causes
- Contact resistance, oxidation or open circuit in the connections
- Faulty SIM card reader
- Faulty SIM card holder
What you can do
- 1Check that the fuses for the telephone system are intact
- 2Check that the connections at the SIM card holder and the control module are secure and free from corrosion
- 3If you have a diagnostic tool, check in live data whether the signal from the SIM card holder shows up in the control module
- 4If the fault returns, have a workshop replace the SIM card holder or SIM card reader after checking the connections
Symptoms you may notice3
- The mobile phone does not work
- The mobile phone does not accept the SIM card
- Other mobile phone problems
General guidance for car owners. Diagnosis on the car can point to a different cause.