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    Fault Codes
    VOLVO
    PHM-9F13
    VOLVO

    PHM-9F13 - GPS-antenna Signal missing

    System

    Phone Module (PHM)

    Volvo models this fault code applies to

    Applies to the following models:

    6 models

    C30 (2007–2013), C30 Electric (2011–2013), C70 (2006–2013), S40 (2004–2013), V50 (2004–2013), XC90 (2003–)

    Show models by year and engine (6)
    • Volvo C30 (2007–2013)2009–2013
    • Volvo C30 Electric (2011–2013)2011–2013
    • Volvo C70 (2006–2013)2009–2013
    • Volvo S40 (2004–2013)2009–2012
    • Volvo V50 (2004–2013)2009–2012
    • Volvo XC90 (2003–)2011–2015

    What does this fault code mean?

    The telephone module (PHM) monitors the digital signal from the external GPS antenna. The fault is stored when the status of that signal is not the expected one, meaning the module is not receiving the signal it expects from the antenna. The fault concerns the GPS antenna signal and affects the phone functions and Volvo On Call.

    Possible causes

    • There is an open circuit in the circuit to the external GPS antenna

    What you can do

    1. 1Check that the fuses are intact. The fuse locations are shown in the owner's manual or on the cover of the fuse box
    2. 2Test the phone functions and Volvo On Call to see whether the fault is still present
    3. 3Read and note the code, clear it and check whether it returns after some driving
    4. 4Check that the GPS antenna connector is secure and that the wiring is not broken, chafed or pinched
    5. 5If the fault returns, have a workshop with diagnostic equipment check the GPS antenna signal and the circuit

    Symptoms you may notice3

    • The phone functions in the car do not work as they should
    • Volvo On Call does not work as it should
    • Amber warning symbol and message in the text display

    General guidance for car owners. Diagnosis on the car can point to a different cause.

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