VOLVO
PHM-B116C09 - External SIM Cable/SIM card. General Failure Information. Component Failures
System
Phone Module (PHM)
Volvo models this fault code applies to
Applies to the following models:
9 modelsS60 (2011–), S80 (2007–), V40 (2013–), V40 Cross Country (2013–), V60 (2011–), V60 Cross Country (2015–), V70 (2008–), XC60 (2009–), XC70 (2008–)
What does this fault code mean?
The telephone module (PHM) reads the signal coming from the external SIM card holder. The fault is stored when no signal at all comes from the holder. The test is started by the workshop, and the cause may be poor contact, oxidation or breaks in the connections, or a faulty SIM card reader or SIM card holder.
Possible causes
- Poor contact, oxidation or open connections
- Faulty SIM card reader
- Faulty SIM card holder
What you can do
- 1Look at the SIM card holder and its connectors for corrosion, loose contacts or visible damage
- 2Check that the SIM card sits correctly in the holder and that the contacts are clean
- 3Have a workshop with diagnostic equipment check the SIM card reader and holder, as the test is started by the workshop
Symptoms you may notice3
- The phone does not work
- The phone functions do not work as they should
- The phone does not accept the SIM card
General guidance for car owners. Diagnosis on the car can point to a different cause.