VOLVO
PHM-B116E15 - SOS On Call illumination. General Electrical Failures. Circuit short to battery or open
System
Phone Module (PHM)
Volvo models this fault code applies to
Applies to the following models:
9 modelsS60 (2011–), S80 (2007–), V40 (2013–), V40 Cross Country (2013–), V60 (2011–), V60 Cross Country (2015–), V70 (2008–), XC60 (2009–), XC70 (2008–)
What does this fault code mean?
The telephone module (PHM) checks the button illumination for SOS On Call. The fault is stored when the control signal has an incorrect value. This can be because the wire to the lighting is short-circuited to supply voltage or has an open circuit. Volvo On Call may then be limited.
Possible causes
- The wire feeding the button illumination for SOS On Call is short-circuited to supply voltage or has an open circuit
- The wire feeding the button illumination for SOS On Call has an open circuit
- The wire feeding the button illumination for SOS On Call is short-circuited to supply voltage
What you can do
- 1Start with the fuses in the fuse box. Their locations are shown in the owner's manual or on the cover of the box
- 2Check that the lighting in the buttons works when the lights are on, and look for any damaged button
- 3Look for breaks and chafing on the wire to the button lighting, especially at the connectors
- 4With a multimeter you can see whether the wire has contact with positive or is broken. If you are not used to electrical work, this is a workshop task
Symptoms you may notice3
- Volvo On Call has no function or reduced function
- Volvo On Call does not work as it should
- Message in the text display, on cars with Volvo On Call
General guidance for car owners. Diagnosis on the car can point to a different cause.