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    Fault Codes
    VOLVO
    PHM-B117A14
    VOLVO

    PHM-B117A14 - Back-up microphone. General Electrical Failures. Circuit short to ground or open

    System

    Phone Module (PHM)

    Volvo models this fault code applies to

    Applies to the following models:

    9 models

    S60 (2011–), S80 (2007–), V40 (2013–), V40 Cross Country (2013–), V60 (2011–), V60 Cross Country (2015–), V70 (2008–), XC60 (2009–), XC70 (2008–)

    Show models by year and engine (9)
    • Volvo S60 (2011–)2011–2015
    • Volvo S80 (2007–)2009–2015
    • Volvo V40 (2013–)2013–2015
    • Volvo V40 Cross Country (2013–)2013–2015
    • Volvo V60 (2011–)2011–2015
    • Volvo V60 Cross Country (2015–)2015
    • Volvo V70 (2008–)2009–2015
    • Volvo XC60 (2009–)2009–2015
    • Volvo XC70 (2008–)2009–2015

    What does this fault code mean?

    The telephone module (PHM) monitors the power feed to the back-up microphone in the internal back-up system. The fault is stored when that feed is short-circuited to ground or has a break, and then Volvo On Call and the phone functions can be affected.

    Possible causes

    • The back-up microphone is short-circuited to ground or has an open circuit

    What you can do

    1. 1Check the fuses in the fuse box. Their locations are shown in the owner's manual or on the cover of the box
    2. 2Road test the car and try calls and Volvo On Call to see whether the fault remains
    3. 3Clear the code. If it returns, a workshop should read the back-up system and check the feed with diagnostic equipment

    Symptoms you may notice3

    • The phone functions do not work as they should
    • Volvo On Call does not work as it should
    • Text window and warning symbol with a text message

    General guidance for car owners. Diagnosis on the car can point to a different cause.

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