VOLVO
PHM-C000 - Control module Software fault
System
Phone Module (PHM)
Volvo models this fault code applies to
Applies to the following models:
6 modelsC30 (2007–2013), C30 Electric (2011–2013), C70 (2006–2013), S40 (2004–2013), V50 (2004–2013), XC90 (2003–)
What does this fault code mean?
The telephone module (PHM) checks its setup against the vehicle data held by the central electronics control module (CEM). The fault is stored when the vehicle configuration from the CEM does not arrive.
Possible causes
- The vehicle configuration is not received from the central electronics control module (CEM)
What you can do
- 1Check the fuses in the fuse box. Their locations are shown in the owner's manual or on the cover of the box
- 2Has anything recently been done to the car, such as replacing a control module? If so, the missing configuration is the likely cause
- 3Have a workshop download new software to the central electronics control module (CEM), as this needs diagnostic equipment
- 4Clear the code and check that it does not come back after the car has been started
Symptoms you may notice4
- The mobile phone does not work
- Volvo On Call does not work as it should
- Problems with the mobile phone in the car
- Text window and warning symbol with a text message
General guidance for car owners. Diagnosis on the car can point to a different cause.