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    Fault Codes
    VOLVO
    PHM-U210000
    VOLVO

    PHM-U210000 - Control Module Not Configured. General Failure Information. No sub type information

    System

    Phone Module (PHM)

    Volvo models this fault code applies to

    Applies to the following models:

    9 models

    S60 (2011–), S80 (2007–), V40 (2013–), V40 Cross Country (2013–), V60 (2011–), V60 Cross Country (2015–), V70 (2008–), XC60 (2009–), XC70 (2008–)

    Show models by year and engine (9)
    • Volvo S60 (2011–)2011–2015
    • Volvo S80 (2007–)2007–2015
    • Volvo V40 (2013–)2013–2015
    • Volvo V40 Cross Country (2013–)2013–2015
    • Volvo V60 (2011–)2011–2015
    • Volvo V60 Cross Country (2015–)2015
    • Volvo V70 (2008–)2008–2015
    • Volvo XC60 (2009–)2009–2015
    • Volvo XC70 (2008–)2008–2015

    What does this fault code mean?

    The telephone module (PHM) checks its settings against the vehicle data held in the central electronics control module (CEM). The fault is stored when the vehicle configuration from the CEM is missing after the telephone module has restarted, and then the phone and Volvo On Call can have no function or reduced function.

    Possible causes

    • The vehicle configuration is not received

    What you can do

    1. 1Check the fuses in the fuse box. Their locations are shown in the owner's manual or on the cover of the box
    2. 2Clear the code, restart the car and see whether it returns
    3. 3If it returns, a workshop should download new software to the central electronics control module (CEM) and confirm the fault has gone

    Symptoms you may notice4

    • Volvo On Call has no function or reduced function
    • The phone has no function or reduced function
    • The mobile phone has problems
    • Message in the text display, and the warning symbol lights up

    General guidance for car owners. Diagnosis on the car can point to a different cause.

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