VOLVO
PHM-U210100 - Control Module Configuration Incompatible. General Failure Information. No sub type information
System
Phone Module (PHM)
Volvo models this fault code applies to
Applies to the following models:
9 modelsS60 (2011–), S80 (2007–), V40 (2013–), V40 Cross Country (2013–), V60 (2011–), V60 Cross Country (2015–), V70 (2008–), XC60 (2009–), XC70 (2008–)
What does this fault code mean?
The telephone module (PHM) checks its settings against the vehicle data in the central electronics control module (CEM) when parameters are read out. The fault is stored when the vehicle configuration contains incorrect data, and then the phone and Volvo On Call can work poorly.
Possible causes
- Incorrect configuration parameter
- The cause may lie in the control module that sends the configuration
What you can do
- 1Check the fuses in the fuse box. Their locations are shown in the owner's manual or on the cover of the box
- 2Has a control module been replaced recently? If so, the configuration in the car may have received wrong data, and a workshop must decide
- 3Have a workshop read the fault codes in the central electronics control module (CEM) with diagnostic equipment and load new software where needed, followed by new software in the telephone module
- 4After the work, check that the phone and Volvo On Call work as they should
Symptoms you may notice4
- Volvo On Call has no function or reduced function
- The phone has no function or reduced function
- The mobile phone has problems, and a message appears in the text display
- The mobile phone does not work
General guidance for car owners. Diagnosis on the car can point to a different cause.