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    Fault Codes
    VOLVO
    POT-B118711
    VOLVO

    POT-B118711 - Trunk motor. General Electrical Failures. Circuit short to ground

    System

    Power Operated Tailgate (POT)

    Volvo models this fault code applies to

    Applies to the following models:

    3 models

    V70 (2008–), XC60 (2009–), XC70 (2008–)

    Show models by year and engine (3)
    • Volvo V70 (2008–)2011–2015
    • Volvo XC60 (2009–)2012–2015
    • Volvo XC70 (2008–)2011–2015

    What does this fault code mean?

    The tailgate control module (POT) measures the voltage feeding the tailgate motor and has found it too low. This is because the supply is short-circuited to ground, or because the motor is damaged. The tailgate may then open and close slowly, or not automatically at all.

    Possible causes

    • Short circuit to ground in the supply
    • Damaged tailgate opening motor

    What you can do

    1. 1Check that the fuses for the tailgate motor are intact
    2. 2Read off and clear the fault code, then open and close the tailgate to see whether the code comes back
    3. 3Check that the tailgate moves easily by hand with nothing binding
    4. 4Use a multimeter to check that the supply cable to the motor has no contact with ground (the body)
    5. 5Check that the connectors at the motor and the control module are firmly seated and free from corrosion
    6. 6If the cable is intact: have a workshop with diagnostic equipment check the motor

    Symptoms you may notice3

    • The tailgate is hard to open
    • The tailgate is hard to close
    • Automatic opening and closing of the tailgate does not work

    General guidance for car owners. Diagnosis on the car can point to a different cause.

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