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    Fault Codes
    VOLVO
    POT-U014000
    VOLVO

    POT-U014000 - Lost Communication With Central electronic module. General Failure Information. No sub type information

    System

    Power Operated Tailgate (POT)

    Volvo models this fault code applies to

    Applies to the following models:

    3 models

    V70 (2008–), XC60 (2009–), XC70 (2008–)

    Show models by year and engine (3)
    • Volvo V70 (2008–)2008–2015
    • Volvo XC60 (2009–)2009–2015
    • Volvo XC70 (2008–)2008–2015

    What does this fault code mean?

    The tailgate control module (POT) receives no reply from the central electronic module (CEM), so communication has been interrupted. The cause may be loose wires, poor contact in the connectors, or a break in the CAN network.

    Possible causes

    • Loose connections in wires
    • Contact resistance or oxidation in the connectors
    • Open circuit in the CAN network

    What you can do

    1. 1Read off and clear the fault code, then test drive to see whether communication returns
    2. 2Check that the connectors at the tailgate control module are firmly seated and clean
    3. 3Check that the wiring in the tailgate and at the control module is not chafed or loose
    4. 4If you have a diagnostic tool: if several control modules show communication faults, start with the fault codes in the central electronic module (CEM)
    5. 5If the fault is only in the tailgate control module: have a workshop download the latest software to it

    Symptoms you may notice4

    • The tailgate is hard to open
    • The tailgate is hard to close
    • The central locking for the tailgate does not work
    • Automatic opening and closing of the tailgate does not work

    What the fault can affect1

    • Limited function in the tailgate control module (POT)

    General guidance for car owners. Diagnosis on the car can point to a different cause.

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