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    Fault Codes
    VOLVO
    POT-U210100
    VOLVO

    POT-U210100 - Control Module Configuration Incompatible. General Failure Information. No sub type information

    System

    Power Operated Tailgate (POT)

    Volvo models this fault code applies to

    Applies to the following models:

    3 models

    V70 (2008–), XC60 (2009–), XC70 (2008–)

    Show models by year and engine (3)
    • Volvo V70 (2008–)2008–2015
    • Volvo XC60 (2009–)2009–2015
    • Volvo XC70 (2008–)2008–2015

    What does this fault code mean?

    The tailgate control module (POT) has received a vehicle configuration from the central electronic module (CEM) that does not match the one stored in the POT. The fault may lie in the POT's software, for example if the module has been used in another car without the correct software being downloaded, or in the CEM.

    Possible causes

    • Wrong software in the module, for example after use in another car without new software being loaded
    • Fault in the central electronic module (CEM)

    What you can do

    1. 1Clear the fault code and check whether it returns
    2. 2Has the module been swapped for a used one from another car? If so, it needs the correct software for your particular car
    3. 3Have a workshop reprogram the tailgate control module with the software that is right for the car
    4. 4If the fault returns after this: have a workshop trace the central electronic module (CEM)

    Symptoms you may notice4

    • The tailgate is hard to open
    • The tailgate is hard to close
    • The central locking for the tailgate does not work
    • Automatic opening and closing of the tailgate does not work

    What the fault can affect1

    • Limited function in the tailgate control module (POT)

    General guidance for car owners. Diagnosis on the car can point to a different cause.

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